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Frequently asked questions

Everything about CarbClue, keto, detection, plans and safety. Can't find it? We're one message away.

About CarbClue

What is CarbClue?

An AI-native diet specialist that helps you detect, record and follow a ketogenic diet — and shows how every meal fits your goals, without judgement.

Who is CarbClue for?

Anyone doing keto or low-carb who wants clarity and calm guidance — beginners building a routine and experienced users fine-tuning ketosis alike.

Which platforms are supported?

CarbClue is built for iOS and Android, on phones and tablets, in light and dark. Join the waitlist to hear when it launches in your region.

Is CarbClue a medical product?

No. CarbClue offers general nutrition guidance and does not diagnose, treat or cure any condition. For medical decisions, talk to a professional.

Keto & ketosis

What is ketosis?

A metabolic state where your body burns fat for fuel and produces ketones, reached by keeping carbohydrates low.

How many net carbs to reach ketosis?

For most people, staying under roughly 20–50g of net carbs a day. CarbClue calculates a personalized limit for you.

How long does it take to enter ketosis?

Typically 2–4 days of consistent low-carb eating, though it varies by person, activity and starting point.

Detection & recording

How does CarbClue detect ketosis?

You log ketone readings from blood (BHB), breath or urine, and CarbClue reads them into a clear level — light, optimal or deep nutritional ketosis.

Do I need a ketone meter?

No. You can track keto with net-carb and macro logging alone. A meter is optional but gives more precise detection.

How accurate is AI photo logging?

Recognition always shows calibrated confidence — 'likely', 'worth confirming' — and every candidate is editable in one tap. You stay in control.

Can I log without photos?

Yes — log by barcode, search, or quick text entry. Photo is just one of several fast ways to record a meal.

Plans & billing

Is there a free plan?

Yes. Meal logging, net-carb counting and ketone recording are free forever, with no card required.

How much is Plus?

Plus adds personalized guidance and reports. See current monthly and yearly pricing on the Pricing page.

Can I cancel anytime?

Yes — cancel in two taps from Settings, effective at the end of your billing period. No countdowns, no retention maze.

Safety & privacy

What is ED-safe mode?

A mode that hides calorie and weight numbers across every screen, keeping guidance qualitative. A broken streak is never framed as failure.

Is my data private?

Your health data is yours. We don't sell personal data. See our Privacy policy for details on what we store and why.

Does CarbClue give medical advice?

No. It offers general guidance and is not a substitute for professional medical or dietary advice.

Still have a question?

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